Get 20% sale with coupone code CGBNJKI25

Orders:

Can i order a custom size ?

Yes!  This is a great option for you, if you want a special size or design. We can customize it for you

How do I change something in my order ?

Contact us at help@moroccanhandmademarket.com to make a change to your order .

Can I cancel or change my order?

Normally, if the item has already shipped or is in the staging process, you can not cancel your order. However, if your item is back ordered, we will contact you and you may cancel or modify your order.

If I order multiple items, do I get a discount?

We offer you the best possible price up front. There are no volume discounts available at the present time

How can I use an online coupon or promotional code?

We randomly generate coupon codes/ discounts... Fir our clients.
So don't hesitate to subscribe to our newsletter!

Are all the rugs handmade?

Yes, we sell handmade rugs.

Are the photos of your rugs close to the original rug?

Our photos are as close as possible to the original rugs.

Are the rugs clean or needs to be cleaned?

All the rugs are 100% washed and clean. No need for any cleaning for at-least 3 to 5 years unless any accident happens with the rug.

What do you use to clean the rugs ?

We use natural water and basic shampoos to clean the rug. The forced water is a great source to clean the rug properly.

Shipping & Returns:

How long will take it to get my order

the order normally ship within 3-5 business days, and the normal turn-around time is 7-10 business days.

How do I know if my order has shipped?

You will be emailed a confirmation of your order as soon as it is processed.We will email you when your item is shipped and on its way. You can check the status of your order anytime via our website .

are you shipping internationlly ?

Yes, we do!

Payment:

What are the availble payment methods ?

paypal, visa,master card,